Monitoring - Change Healthcare is reporting a security incident. As a precaution, Luminello has turned off the functionality for sending and receiving e-labs. This action is taken because Change Healthcare is currently experiencing a cybersecurity attack. There is no indication that any of Luminello's systems have been affected.

DrFirst has also informed us that e-prescribing controlled substances has been disabled by Surescripts for pharmacies utilizing Change Healthcare. When sending or renewing a controlled substance prescription, double-check to see if the pharmacy has controlled substances enabled as shown in here: https://support.luminello.com/article/2402-how-can-i-check-if-a-pharmacy-has-controlled-substance-e-prescribing-enabled.

Until this situation is resolved, clinicians will need to choose an alternative pharmacy, if the pharmacy does not have controlled substances enabled, or use written prescriptions for controlled substances.

We will continue to post updates as we receive them.

Feb 27, 2024 - 12:45 PST
Identified - Change Healthcare is reporting a security incident. As a precaution, Luminello has turned off the functionality to sending and receiving e-labs. There is no indication that any of Luminello’s systems have been affected. We will post updates as we receive them.
Feb 23, 2024 - 15:32 PST

About This Site

Welcome to Luminello's home for status updates. Questions? Email us at support@luminello.com.

Luminello - app2 Operational
90 days ago
99.93 % uptime
Today
Luminello - app3 Operational
90 days ago
99.93 % uptime
Today
Partners Major Outage
90 days ago
94.56 % uptime
Today
Change Healthcare Major Outage
90 days ago
72.81 % uptime
Today
DrFirst Operational
90 days ago
100.0 % uptime
Today
Bluefin Operational
90 days ago
100.0 % uptime
Today
Apex Operational
90 days ago
100.0 % uptime
Today
Mailgun Operational
90 days ago
100.0 % uptime
Today
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Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - Luminello is operating at full speed and the calendar is fully functional. We apologize for the inconvenience earlier today.
Mar 5, 12:25 PST
Update - We are continuing to work on a fix for this issue. We appreciate your patience during this time.
Mar 5, 11:10 PST
Update - Our development team continues investigating this issue.
Mar 5, 10:07 PST
Update - Our development team continues to investigate reports of the calendar not working. We will post updates as they become available.
Mar 5, 08:52 PST
Identified - We are currently investigating reports of the calendar not working. We're all hands on deck to investigate and will post an update as soon as we have one.
Mar 5, 07:27 PST